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Lights, Camera, Action: Tableau and IMDb Launch Data Visualization Campaign...
Tableau is teaming up with IMDb – the world’s most popular and authoritative source for information on movies, TV shows, and celebrities – to empower movie lovers and analytics fanatics to create and...
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Salesforce Equality Group Leader on Serving Those Who Served
Editor’s Note: This article is part of a series that highlights employees leading Salesforce Equality Groups. Read the first two installments here and here. November is an important month for many...
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Salesforce Automotive Cloud Helps Deliver the Future of Connected Cars with...
With a real-time view of driver and vehicle data, including location, speed, and in-vehicle apps and systems, Automotive Cloud delivers truly personalized experiences for every driver Industry...
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Evolutionary AI: From Apple’s Knowledge Navigator to Salesforce Einstein
Follow Jordan and her co-workers on a journey to 2030 as they tackle a business challenge with the help of Salesforce Einstein, unlocking the full potential of trusted AI, data,and CRM. This is not a...
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Salesforce Joins UK Disability Confident Scheme to Enhance Recruitment and...
Today Salesforce joined the UK Government’s Disability Confident Scheme to enhance how the company recruits and retains disabled people and those with health conditions. Why it’s important: There are...
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Salesforce Unveils New AI-Powered Sales Innovations to Accelerate...
Salesforce launched new AI and data innovations in Sales Cloud, including embedded AI assistant Copilot for Sales, to empower every sales representative, leader, and operations team to sell faster,...
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Salesforce Service Cloud Gets Smarter with New AI-Powered Insights
Today, Salesforce launched Service Intelligence, a powerful new analytics app for Service Cloud designed to boost agent productivity, cut costs, and enhance customer satisfaction. Powered by Data...
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Aer Lingus Chooses Salesforce to Digitally Transform Customer Journeys
Salesforce today announced that Aer Lingus, the Irish flag carrier, is using Service Cloud and Marketing Cloud to transform its customer experiences. Why it’s important: 96% of customers say excellent...
View ArticleShoppers Play ‘Discount Chicken’ and Tap Into AI as They Await Cyber Week Deals
Salesforce data and insights based on the activity of 1.5 billion shoppers reveal a slow start to the holiday shopping season as consumers hold out for strong Cyber Week discounts AI influenced 16% of...
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More than Half of Global Generative AI Adopters Use Unapproved Tools at Work
Quick take: Salesforce surveyed over 14,000 global workers across 14 countries for the latest iteration of its Generative AI Snapshot Research Series, ‘The Promises and Pitfalls of AI at Work.’ The...
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The Future of Tech and AI According to Salesforce – Predictions & Trends to...
Just like in life, the only constant in technology is change. In this article, you’ll hear predictions from leaders across Salesforce for how technology will shape the future, including: What we can...
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New Salesforce Data Cloud Integrations with Google and LinkedIn Help Brands...
Salesforce today announced new Data Cloud integrations with Google Display & Video 360 and LinkedIn. These integrations help Salesforce customers connect their first-party data from Salesforce’s...
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Salesforce Integrates Apple Business Messaging and Augmented Reality to...
Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more Apple’s ARKit in the Salesforce Field Service mobile app...
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Global (Re)Insurance Broker Miller Taps Salesforce AI to Transform Its Broker...
Miller, a leading independent speciality insurance broker, is one of the first UK financial services organisations to combine Salesforce Einstein and Financial Services Cloud to drive productivity and...
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Salesforce Launches Unlimited Edition+, a Comprehensive Suite for Data, AI,...
New product bundles from Salesforce deliver greater customer value across sales, service, and industries, all powered by the Einstein 1 Platform, helping businesses connect data, build AI-powered...
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Introducing Trailblazer Career Marketplace, a New Talent Hub for Job Seekers...
Job seekers can showcase Salesforce-specific credentials — including data, AI, and CRM skills — in a centralized destination, helping employers like Deloitte Digital, Cognizant, and IBM Consulting...
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How Trusted Enterprise Data Gives Einstein Copilot the Edge
To Sanjna Parulekar, who’s spent 10 years in the tech industry and six years on the AI product marketing team at Salesforce, something about the flurry of AI conversations happening these days feels,...
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How Five Years of Tech Ethics Will Inform the Era of AI
The explosion of generative AI has captivated individuals and businesses, and is already transforming the way we live and work — including here at Salesforce. In 2023, the possibilities and perils of...
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How Einstein Copilot Search Uses Retrieval Augmented Generation to Make AI...
At World Tour NYC, Salesforce introduced new unstructured data capabilities for Data Cloud and Einstein Copilot Search. By bringing together data retrieval capabilities using semantic search and...
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New IDC Study Details ‘AI Boost’ to Salesforce Economy Revenue and Job Growth
According to a new IDC study, the Salesforce economy is expanding — and AI is accelerating its growth trajectory. Aided by AI, the Salesforce economy — the impact of Salesforce and its network of...
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